Shipping Policy

This Shipping Policy outlines the terms and conditions related to the shipment and delivery of products purchased from **Neovolt** ("we", "our", "us") via our website.

1. SHIPPING CHARGES

Neovolt offers **free standard shipping** on all orders, subject to any minimum order value requirements (if applicable). Any such conditions will be clearly communicated at the time of purchase.

2. ORDER PROCESSING

* Orders placed **before 11:00 AM** will be processed and shipped on the **same business day**.
* Orders placed **after 11:00 AM** will be processed on the **next working day**.
* Orders are processed only on working days (excluding weekends and public holidays).

Once your order is shipped, you will receive a confirmation via email ([info@neovolt.com](mailto:info@neovolt.com)) and/or SMS, including shipment tracking details.

3. DELIVERY TIME

* Standard delivery time is **5–7 business days**, depending on the shipping address and pin code.
* Deliveries to **remote or hard-to-reach locations** may take up to **10 business days**.

Please note that delivery timelines are estimates and may vary due to unforeseen circumstances such as weather conditions, logistics delays, or regional restrictions.

4. TRACK YOUR ORDER

After dispatch, you will receive a tracking number via email/SMS. You can track your shipment using the courier partner’s tracking portal.

Neovolt may use trusted logistics partners such as:

* Ecom Express
* Delhivery
* DTDC

Tracking links and details will be shared once your order is shipped.

5. COURIER PARTNER SUPPORT

For shipment-related queries, you may also contact the respective courier partners directly using the details provided in your shipment confirmation message.

Alternatively, you can contact Neovolt customer support for assistance.

6. DELIVERY ISSUES

If you experience any issues such as delays, damaged packages, or missing items, please contact us within a reasonable time after delivery.

7. CONTACT US

For any shipping or delivery-related questions, feel free to reach out:Email: [info@neovolt.com](mailto:info@neovolt.com)
Phone: Demo Contact Number

Neovolt reserves the right to modify this Shipping Policy at any time without prior notice. Users are encouraged to review this page periodically.